Borrowing from the library

For borrowing, you need a UMcard (see illustration).  Information about how to get a UMcard

Borrowing
  • The Online Library provides access to LibSearch. Here you can find items you can borrow. Use the request numbers to find out where the items are located. Watch the instruction video below to decode the request numbers
  • Browse items on the open shelves and borrow them at the Self Lending machine.
  • You can also borrow items from the closed stacks (incl. the Jesuit collection). These are not accessible to visitors. To request items read below:  Requesting items from the closed stacks.
  • You are personally responsible for any items you have borrowed until you have returned them. See also: Library regulations 
  • All items in the library are electronically protected
  • Need help? Take a look at the instruction video on the right.

Need support?

Ask library staff at the information desk.

This desk is located on the ground floor of the Inner City Library and at level 1 in the Randwyck Library.

The opening hours are:

  • Monday, Wednesday, Thursday and Friday 8.30 – 17.00, Tuesday 10.30 – 17.00
  • Saturday (only Inner City Library): 11.00 – 14.00

Loan period: max. 4 weeks.

How many items can I borrow?

  • UM and AVMU students: 40
  • UM, azM, OU and AVMU staff: 40
  • UM Alumni: 10
  • Other visitors: 10
  • IHOL membership: 4
  • Library 4-weeks reference card (reference only): 10

Are there items I can’t borrow? 
The following materials are for reference only:

  • journals
  • statistic material
  • bibliographies
  • reference material
  • loose-leaf material
  • all items at the Learning resource centre (Dutch: Studielandschap)
  • items marked with a red label
  • Jesuit collection: all literature older than 1900. The lending restriction also applies to valuable books from after 1900 and volumes whose state is too fragile to allow lending.

What if I can’t find the item I need? (Inter Library Loan)

Whenever books and journal articles are not available in the library collection, you can apply for them at a Dutch or foreign library.

See:  Inter Library Loan

How can I return items?
You can return your borrowed items in the “book return boxes” (e.g. at the entrance) or at the information desk.
Do you want a “return receipt”? Contact the information desk.

OU employees can return books to the Logistic Service Point in Heerlen.

How can I reserve items?
If an item that you need is already on loan, you may reserve it:

  • Find your item in LibSearch
  • Click on ‘Hold’ to make a request
  • Sign in, fill in your user name (consists of 6 digits on your UMcard) and your password
  • Select ‘pick up location’ (i.e. library location) and click on ‘submit’
  • You will receive an email when the item is available at the Self-service  point(books) or information desk (journals) of your chosen library location
  • Need help? Take a look at the instruction video on the right.

When and where can I pick up reserved items?
As soon as the item is available you will receive an email.
You can pick up your reserved item at the Self-service point in the specified library location during library opening hours.

OU staff member? Your reserved items will be sent to the Logistic Service Point in Heerlen.

Requesting items from the closed stacks

A part of the (older) collection is kept under special conditions in the closed stacks.
These are not accessible for library users. You can request available items from the closed stacks. You need a valid UMcard.

How to get items from the closed stacks?

  • Find your item in LibSearch
  • Click on: ‘Hold’ to make a request
  • Sign in, fill in your user name (consists of 6 digits on your UMcard) and your password
  • Select ‘pick up location’ (i.e. library location) and click on ‘submit’
  • Need help? Take a look at the instruction video below.

You will receive an email when the item is available at the Self-service point (books) or information desk (journals) of your chosen library location.

Journals will remain available at the information desk for 1 day (until 17.00).
Books will remain available at the Self-service point for 6 days.

OU staff member? Your requested books will be sent to the Logistic Service Point in Heerlen.

Part of our Jesuit collection has been moved to the Maurits Sabbebibliotheek, the library of the theology department of the Katholieke Universiteit Leuven

You can still find these titles in LibSearch.

How to access these publications?

You can either request the books to be sent to the Maastricht University library, or go to Leuven yourself. Please note that these books are for reference only.

If you choose to have the books sent to Maastricht:

  • find your item in LibSearch
  • click on: ‘Hold’ to make a request
  • sign in, fill in your user name (consists of 6 digits on your UMcard) and your password
  • select ‘pick up location’ (i.e. library location) and click on ‘submit’
  • you will receive an email as soon as the book is available for you
  • do you need help? Take a look at the instruction video ‘How to borrow’.

If you choose to go to Leuven yourself:

  • it is your responsibility to check opening hours, membership and the availability of the publication
  • more information: Maurits Sabbebibliotheek
Renewing your loans

You can easily renew your loans yourself via LibSearch.

Follow the next steps:

  • Use the direct link above
  • Sign in, fill in your user name (6 digit Umcard number) and your password
  • You will see an overview of your loans
  • Use the button ‘renew’ to extend the loan period
  • Check  the new expiry date, as the loan period of some items might not be extended (e.g. if it has been reserved by someone else)
  • Max. 10 times per item
  • Need help? Take a look at the instruction video below.

It is not possible to renew your loans if there is a reservation for your item or if you have an outstanding fine.

Overdue items and fines
We provide a courtesy email service to let you know when items are overdue. But it is still your responsibility to know when the item is due, even if you have not received / read this email.
You run the risk of paying a fine.

Tips to avoid fines

  • Check your “borrower information” in LibSearch regularly and renew your loans
  • Take the due date receipt when you borrow items at the Self-service point or the information desk. Please speak to Library staff as soon as possible if you have any questions or problems with overdue item or fines
  • Don’t lend items to friends
  • Don’t borrow items for somebody else on your account. You are responsible.

Instruction videos

Request numbers – how to locate
How to borrow
How to reserve books
How to renew loans
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Contact & Support

For questions or information, use the web form to contact a library specialist.

 

Ask Your Librarian - Contact a library specialist

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