Teams FAQ

While Zoom is mainly used for videoconferencing. Microsoft Teams offers more options for collaboration among colleagues and peers. It offers a (group) chat, team channels and the possibility to work together on documents.

UM staff have been using both Zoom and Teams. From October 2024, UM students now also have access to Teams.

Yes, Teams has an app with almost the same functionality as the desktop application. You can download the app via the App store or Google Play Store.

You can also use Teams directly in your browser at teams.microsoft.com.

You can download Teams via the official Microsoft Teams website. It is also possible to use Teams on your mobile device or via the browser.

• Desktop
  Download Teams for Windows or Mac from the official website.
• Mobile
  Get Teams for iOS or Android from the App Store or Google Play Store.
• Web
  Use Teams directly in your browser at teams.microsoft.com.

First make sure to download the application to your desktop or phone.

After downloading Teams you can log in with your Maastricht University username and password.

1. Open the Microsoft Teams app or go to the web application.
2. Enter your university email address and click “Next”.
   
3. Enter your password and complete any additional sign-in steps.
   

Teams comes with a number of build-in apps. You can find all available apps for UM employees and students via the App icon in the left navigation menu.

It is not possible to download other apps that have not been made available.

Currently it is not possible for UM staff to create their own teams. A request for a new team can be directed to the Information Manager – or Officer.

UM students can create their own teams as follows:

You can create breakout rooms in Teams to divide participants/students into smaller groups.

Make sure the person who has to create the breakout rooms is an organizer or co-organizer in the Teams meeting. When you are going to use breakout rooms for the first time, practice first with peers/colleagues.

Watch and/or read the videos and manuals from Microsoft:

Video: How to use breakout rooms in Microsoft Teams

More information:

• Microsoft – Create and manage breakout rooms during class meetings
• Microsoft – Breakout rooms troubleshooting guide in Microsoft Teams

Teams is an intuitive and easy-to-use application that is already widely utilized at Maastricht University. You can ask a colleague or peer for help or take a look at “Getting started” or “Guides“.

You can also visit Microsoft Teams help & learning to find answers to your questions or watch the Microsoft Teams video training.

If you experience technical issues in Teams or have a unique question that is not addressed, you can raise an ICTS support ticket.