General

What is the difference between Teams and Zoom?
While Zoom is mainly used for videoconferencing. Microsoft Teams offers more options for collaboration among colleagues and peers. It offers a (group) chat, team channels and the possibility to work together on documents.

UM staff have been using both Zoom and Teams. From October 2024, UM students now also have access to Teams.

Does Teams have an app?
Yes, Teams has an app with almost the same functionality as the desktop application. You can download the app via the App store or Google Play Store.

You can also use Teams directly in your browser at teams.microsoft.com.

Access

How do I download Teams?
You can download Teams via the official Microsoft Teams website. It is also possible to use Teams on your mobile device or via the browser.
How do I log in?
First make sure to download the application to your desktop or phone.

After downloading Teams you can log in with your Maastricht University username and password.

  1. Open the Microsoft Teams app or go to the web application.
  2. Enter your university email address and click “Next”.
    Log in to Microsoft Teams Maastricht University
  3. Enter your password and complete any additional sign-in steps.
    Inlogscherm Maastricht University met gebruikersnaam in het eerste veld en wachtwoord in het tweede veld.

Using Teams

Can I download Apps in Teams?
Teams comes with a number of build-in apps. You can find all available apps for UM employees and students via the App icon in the left navigation menu.

It is not possible to download other apps that have not been made available.

Apps in Microsoft Teams Maastricht University

How can I create a new team in Teams?

Currently it is not possible for UM staff to create their own teams. A request for a new team can be directed to the Information Manager – or Officer.

UM students can create their own teams as follows:

Getting help

Where can I get help with Teams?

Teams is an intuitive and easy-to-use application that is already widely utilized at Maastricht University. You can ask a colleague or peer for help or take a look at “Getting started” or “Guides“.

You can also visit Microsoft Teams help & learning to find answers to your questions or watch the Microsoft Teams video training.

If you experience technical issues in Teams or have a unique question that is not addressed, you can raise an ICTS support ticket.