Study place reservation

Unfortunately, there is no overview page available to keep track of your reservations. You can use the ics file in your confirmation email to import your booking in your personal Outlook/Gmail calendar to create an overview yourself. Please keep in mind that the week starts on Sunday in the (American) booking system.

In general, we ask visitors to bring their own device. However, there are a few study places with computers available. Set the filter to Category: Study place (PC) to search for available spots.

In the confirmation email, you will find a link to cancel your booking. If your booking has already started, you cannot cancel your booking anymore.

If you do not check in within 30 minutes from the start of your booking, the reservation will be cancelled automatically. You can try to make a new reservation via https://umlib.nl/reserve

You can cancel your reservation yourself until the beginning of your booking. Use the link in the confirmation email.

Probably you were in the process of making another booking and then did not confirm. Please close all windows, wait for 10 minutes, and try again. This should fix the problem.

Another explanation is that you already made a booking for the same time slot during a previous session.

Once you have checked out, the spot will become available for booking again, either by yourself or by someone else. So if you want to stay, make sure to book your seat again as soon as possible.

To access the library or other UM buildings, you always need to use your UM card. Please contact the Student Services Centre to get a (new) card.

Ask the person who is sitting in your spot, to leave. You can always ask library staff for assistance. You cannot take just any other free seat, because that seat may be booked by someone else later during the day, too.

If you are making two bookings back-to-back during the same session, the system will add both bookings together and tell you that you exceed the booking limits. To solve this, first make a 5- hour booking and confirm. Then close the system, come back and book the remaining hours. You will receive two separate confirmation emails.

If you did not receive a confirmation email, there may be something wrong with your booking. Also, please check your spam folder. You need the code from the confirmation email to complete your check in, so please do not block the sender of the email. In case you cannot find the email, please ask library staff for assistance. 4 hours before the start of your reservation, a reminder will be sent by email.